Returns & Exchanges
At Horbäach Health, we want you to feel as good as you look, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your purchase doesn't fit your lifestyle, we are here to help you find the perfect replacement.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure the return is processed without any delays.
Attach Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing